bingiplus Privacy Policy

bingiplus ("we," "us," or "our") is committed to protecting the privacy and personal data of every player who accesses or uses the bingiplus platform at https://bingiplus.org (the "Platform"). This Privacy Policy explains in clear, plain language what personal information we collect, why we collect it, how we use and protect it, and what rights you have over your own data.

This Privacy Policy applies to all players registered on the bingiplus Platform, including those accessing the Platform from Metro Manila, Cebu, Davao, Quezon City, Makati, and all other regions across the Philippines. It also applies to visitors who browse the Platform without registering an account.

By accessing the bingiplus Platform, creating an account, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, please discontinue use of the Platform immediately.

bingiplus collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

We collect only the minimum personal data necessary for the purposes described in this policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required by law or regulatory obligation.

bingiplus collects personal data through the following means:

• Direct interactions: When you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or respond to a survey or promotion, you provide personal data directly to bingiplus.
• Automated technologies: When you access the bingiplus Platform, we automatically collect certain technical and usage data through cookies, web beacons, server logs, and similar tracking technologies. This includes your IP address, device identifiers, browser settings, and in-session activity.
• Third-party sources: bingiplus may receive personal data about you from third-party identity verification providers, payment processors (such as GCash and PayMaya), and fraud prevention services, where necessary to comply with our legal and regulatory obligations.
• Publicly available sources: In limited circumstances, bingiplus may supplement your account information with data obtained from publicly available sources, such as government databases, for the purpose of identity verification or AML compliance.

bingiplus uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and administer your bingiplus account, including verifying your identity and age (21+ requirement) in accordance with Philippine gaming regulations.
• Service delivery: To provide you with access to all games and features on the bingiplus Platform, process your deposits and withdrawals in Philippine Peso (₱), and deliver bonuses and promotions you have opted into.
• Legal and regulatory compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) obligations, PAGCOR-related compliance requirements, and mandatory reporting obligations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, money laundering, and other illegal conduct on the Platform.
• Responsible gaming: To monitor player activity for signs of problem gambling, enforce self-exclusion and deposit limit requests, and fulfil our duty of care obligations to players.
• Customer support: To respond to your enquiries, resolve disputes, and improve the quality of our support services.
• Platform improvement: To analyse usage patterns, conduct research, and develop new features and improvements to the bingiplus Platform.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have given your explicit consent to receive such communications. You may withdraw this consent at any time.

bingiplus processes your personal data on the following legal grounds, in accordance with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and other applicable data protection legislation:

• Contractual necessity: Processing is necessary to perform the contract between you and bingiplus — specifically, to operate your account, process transactions, and deliver gaming services.
• Legal obligation: Processing is required to comply with applicable laws and regulations, including AML obligations, age verification requirements, and regulatory reporting duties.
• Legitimate interests: Processing is necessary for bingiplus's legitimate interests in operating a secure, fair, and commercially viable gaming platform — including fraud prevention, platform security, and service improvement — provided these interests are not overridden by your rights and interests.
• Consent: For certain processing activities — such as sending marketing communications or placing non-essential cookies — bingiplus relies on your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.

bingiplus does not share your personal data with third parties except in the following limited and controlled circumstances:

• Payment processors: We share financial data with authorised payment service providers — including GCash, PayMaya, BPI, BDO, and Metrobank — solely to process your deposits and withdrawals. These providers are contractually bound to handle your data securely and only for the specified purpose.
• Identity verification providers: We may share identity data with third-party KYC (Know Your Customer) and AML compliance service providers to verify your identity and age in accordance with our regulatory obligations.
• Regulatory and law enforcement authorities: bingiplus may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), law enforcement agencies, or other competent authorities where required by law, court order, or regulatory directive.
• Technology and infrastructure providers: We share limited technical data with cloud hosting, cybersecurity, and platform infrastructure providers who support the operation of the bingiplus Platform. All such providers are subject to strict data processing agreements.
• Professional advisers: In limited circumstances, bingiplus may share personal data with legal counsel, auditors, or other professional advisers where necessary for the conduct of legal proceedings, audits, or regulatory investigations.

In all cases, bingiplus requires third parties to respect the security of your personal data and to process it only in accordance with our instructions and applicable law. We do not permit third-party service providers to use your data for their own purposes.

bingiplus uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyse how players use our services. The types of cookies we use are as follows:

• Strictly necessary cookies: These cookies are essential for the Platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting Platform functionality.
• Functional cookies: These cookies remember your preferences — such as your preferred language, display settings, and game history — to provide a more personalised experience on the bingiplus Platform.
• Analytical cookies: These cookies collect anonymised data about how players navigate and use the Platform, helping us identify areas for improvement. We use this data in aggregate form only.
• Marketing cookies: These cookies are used to deliver relevant promotional content and bonus offers to you, based on your activity on the Platform. They are only placed with your consent.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the bingiplus Platform. For strictly necessary cookies, no opt-out is available as they are required for the Platform to operate.

bingiplus retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with AML record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by applicable financial regulations.
• Identity verification documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant KYC process.
• Support communications: Retained for up to three (3) years from the date of the last interaction, for the purpose of dispute resolution and service quality review.
• Marketing consent records: Retained for the duration of your consent and for a reasonable period thereafter as evidence of consent.

Upon expiry of the applicable retention period, bingiplus will securely delete or anonymise your personal data in accordance with our internal data disposal procedures.

bingiplus implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the bingiplus Platform.
• Encrypted storage of sensitive personal and financial data at rest on secured servers.
• Role-based access controls ensuring that only authorised bingiplus personnel with a legitimate need can access player data.
• Regular security audits and penetration testing conducted by qualified cybersecurity professionals.
• Multi-factor authentication for internal systems that process player personal data.
• Incident response procedures to detect, contain, and report data security incidents in a timely manner.

While bingiplus takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, bingiplus will notify you and the relevant regulatory authorities as required by applicable law.

Under the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and other applicable data protection laws, you have the following rights in relation to your personal data held by bingiplus:

• Right to be informed: You have the right to be informed about how bingiplus collects and uses your personal data — which is the purpose of this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data bingiplus holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to bingiplus's overriding legitimate grounds.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our Data Privacy Officer at [email protected]. We will respond to all verified requests within thirty (30) days. In some cases, we may need to verify your identity before processing your request.

The bingiplus Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. bingiplus does not knowingly collect personal data from individuals under the age of 21.

If bingiplus discovers or has reason to believe that a person under the age of 21 has registered an account or provided personal data on the Platform, we will immediately suspend the relevant account, delete the associated personal data, and take appropriate steps to prevent further access.

If you are a parent or guardian and believe that your child has accessed the bingiplus Platform or provided personal data without your consent, please contact our support team immediately at [email protected]. We will investigate and take prompt action.

bingiplus strongly encourages parents and guardians to use parental control software and to monitor their children's online activity to prevent access to age-restricted gaming platforms.

bingiplus primarily stores and processes player data within secure data centres. In certain circumstances — for example, when using third-party technology providers or cloud infrastructure services — your personal data may be transferred to and processed in countries outside the Philippines.

Where such international transfers occur, bingiplus ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under Philippine data protection law. These safeguards may include:

• Contractual clauses requiring the recipient to protect your data to the same standard as bingiplus.
• Transfers to countries or organisations that have been recognised as providing an adequate level of data protection.
• Other legally recognised transfer mechanisms as permitted under applicable Philippine data protection regulations.

By using the bingiplus Platform, you acknowledge and consent to the transfer of your personal data as described in this section, subject to the safeguards outlined above.

The bingiplus Platform may contain links to third-party websites or services — for example, payment provider portals or responsible gaming resources. This Privacy Policy applies solely to the bingiplus Platform and does not extend to any third-party websites or services that you may access via links on our Platform.

bingiplus has no control over the content, privacy practices, or data handling of third-party websites. We strongly encourage you to review the privacy policies of any third-party websites you visit before providing any personal information. bingiplus accepts no responsibility or liability for the privacy practices of third-party sites.

bingiplus reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players by posting a prominent notice on the Platform and, where practicable, by sending a notification to the email address associated with your account.

The "Last Updated" date at the top of this page will be revised to reflect the date of the most recent amendment. We encourage you to review this Privacy Policy periodically to stay informed about how bingiplus protects your personal data.

Your continued use of the bingiplus Platform following the posting of any amendment to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the amended policy, you must cease using the Platform and may request account closure in accordance with the bingiplus Terms & Conditions.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way bingiplus handles your personal data, please contact our Data Privacy Officer. We are committed to resolving all privacy-related enquiries promptly and transparently.

• Data Privacy Officer Email: [email protected]
• Live Chat: Available 24/7 via the bingiplus Platform
• Response Time: Within 30 days for formal data subject requests; within 24 hours for general privacy enquiries

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that bingiplus has not handled your personal data in accordance with applicable data protection law. For more information, visit the NPC's official resources.